Welcome to Eat Fly. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, or services.
By using Eat Fly, you agree to the terms outlined in this Privacy Policy.
Information We Collect
To provide and improve our services, Eat Fly may collect the following types of information:
a. Personal Information
We collect information that helps identify and contact you, including:
- Full name
- Phone number
- Email address
- Delivery address
b. Order & Transaction Information
When you place an order, we collect:
- Order details (items, quantity, preferences)
- Order history
- Payment method details (Note: Eat Fly does not store your card or sensitive payment information)
c. Device & Technical Information
We may automatically collect certain technical data, such as:
- IP address
- Device type and operating system
- Browser type
- App usage and interaction data
d. Location Information
We may collect your location data to:
- Provide accurate delivery services
- Show nearby restaurants and offers
e. Communication Information
We may store records of your interactions with us, including:
- Customer support queries
- Feedback and reviews
How We Use Your Information
Eat Fly uses your information to process and deliver orders, connect you with restaurant and delivery partners, and provide customer support. We also use this data to improve our platform, personalize your experience, send important updates and notifications, and ensure security by preventing fraud or misuse of our services.
Sharing of Information
Eat Fly may share your information with trusted third parties, including restaurant partners for order preparation, delivery partners for order fulfillment, and secure payment gateways for processing transactions. This information is shared only to the extent necessary to provide our services. Eat Fly does not sell, rent, or trade your personal information to third parties.
Children’s Privacy
Eat Fly’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected without parental or guardian consent, we will take appropriate steps to delete it.
If you believe that a child has provided personal information on our platform, please contact us so that we can take necessary action.
